職缺編號 0005415431
職務名稱 Training Manager
公司簡介
致力研發一系列優質的肌膚、頭髮和身體護理產品。選用精純的植物性原料及實驗室研發成份,製作具備卓越抗氧化功效的護膚產品。我們的產品可在全球各大城市,包括巴黎、東京、紐約的六十多家概念店,以及全球各大著名百貨公司
工作內容
1. Develop Taiwan retail training plan that is focused on addressing identified learning needs, ensure that as part of this plan, the global retail training and learning and development strategies are appropriately implemented. 
2. Prepare an annual budget for the Taiwan training function and ensure financial and operating KPIs are met. 
3. Keep abreast of advancements in retail training, particularly new technologies and methodologies, along with developments in sales and service training. 
4. Educate all team members on Aesop’s approach to customer service and consultations. 
5. Ensure all team members uphold and demonstrate Aesop’s approach to customer service and consultations 
6. Facilitate Retail Induction training sessions for all new employees to Aesop in Australia, including office and retail employees. 
7. Independently coordinate Retail Induction and other training sessions, including arranging pre and post-training activities, preparing materials including workbooks, facilitator materials, pre and post-training packs, stationery, IT support and any other associated props or materials to ensure smooth and seamless delivery. 
8. Coordinate and facilitate follow up retail training, coaching and assessment, to ensure the highest standard of staff performance. 
9. Track retail staff performance, measure the outcomes and effectiveness of the overall training plan and recommend changes in order to ensure that all retail staff are progressing in accordance with company strategy and agreed learning outcomes. 
10. Assist in the preparation of an annual budget and business plan for the Taiwan training program and ensure financial and operating performance in accordance with the budget and the plan. 
11. Assist with the planning, setup and execution of Retail Staff Meetings in Taiwan, including preparing training materials, coordination and facilitation of product training.
需求條件
1. Patient, outgoing, and easy to communicate 
2. at least 5-8 years of training experiece. Related cosmetics training experiences will be plus. 
3. Love art, design, travel, and life
工作地點 北台灣
薪資待遇 面議
聯絡資訊 Bella Chang 張芸嘉
bella.chang@tw-rising.com

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